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When Securus Technologies Helped Keep Our Prison Safe

I work in a very crowded and dangerous prison, and me and my fellow officers have to work daily to keep contraband out of the hands of the inmates. This can be a real struggle because the inmates will often get visitors to smuggle items into the jail past our security, even though they known the risks and they could be put in jail as well. Besides searches, we do surprise cell checks, and we monitor the inmates phone calls, which has recently taken a turn for the better.


Securus Technologies recently installed a new inmate call system in our jail. We chose this company because their CEO, Rick Smith, says that the mission of all his 1,000 Texas-based employees is to make the world a little safer for us all. We were about to put that mission statement to the test when we discovered a huge rise in the number of contraband cases we had to deal with last month.


No sooner did me and my partners get trained on the LBS software, we saw results. The alert feature began to pick up on several conversations by inmates talking about one person who was selling prescription drugs. These inmates would go as far as to try and talk in code about using the drugs in their cells at night and hiding the drugs just out of my reach. We decided the first thing we would do is catch the inmate receiving drugs so the other inmates didn’t realize we broke their code, and then we would cut off the choke-point.


The team at Securus Technologies helped us to get up and running on their system and software, and today we are able to stop the spread of drugs, making the entire jail a safer place for my team and anyone behind those prison walls.